Archive for October, 2008

A Tale of Two Statements

Sunday, October 26th, 2008

Consider the difference in these two statements:

“Mark my words. It will not be six months before the world tests Barack Obama like they did John Kennedy.”

“Mark my words. It will not be six months before the world tests our next president . . . and Barack Obama is the candidate who has the brains and judgment to meet that test.”

If you were paying attention to the presidential race even a little bit last week, you recognize the first version as coming from Joe Biden.  It was a mistake because it supported one of the key messages of John McCain — that Obama doesn’t have the experience to be President of the United States.

With a very small change in wording, along the lines of the second version, Biden could have stayed on message and out of trouble.

Two points.

Point Number 1: Anyone who talks to or within earshot of reporters regularly should know immediately that Biden’s statement was a problem.  Anyone who doesn’t understand how to avoid this kind of mistake shouldn’t be speaking on behalf of your organization in any setting that could lead to news coverage.  If you have an executive or spokesperson person prone to gaffes like this one, get them media trained.  And make sure they understand the difference between the two statements that appear above:  The first one points to your guy as having a problem and the second points to your guy as the one who can stand up to the inevitable challenges ahead.  There’s a big difference.

Point Number 2: If you have an executive or spokesperson who continues to make gaffes like this one even after being media trained, try to find a way to keep that person from talking to reporters – even if it’s your CEO.  Joe Biden’s a U.S. senator and a candidate for vice president.  He’s going to say things that are quoted by reporters.  But he’s famous for this kind of mistake.  If they could, Obama’s media handlers would never let Biden talk in public without a script.  If your CEO repeatedly makes this kind of mistake and isn’t trainable, you may have to live with it.  But look for strategies to have someone else talk to reporters instead, if you can.

That’s my two cents’ worth.  What’s yours?

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The Monday Morning Media Minute is now available as an eBook.  My eStore features five eBooks based on the Media Minute.  To check them out, visit my eStore and buy early and often.  The eBooks come as PDF files.  You don’t need special eBook software to read them.

Keep Your Friends on Message

Monday, October 20th, 2008

Joe the Plumber and Colin the General both made political splashes during the past week.

When all’s said and done, the general’s a better spokesperson for his candidate than the plumber because his message is more consistent with the messages of his candidate.

Just because of who he is, Powell’s endorsement supports Obama on key themes of the campaign — that he’s ready to be commander-in-chief and that he isn’t a terrorist or a pal of terrorists.  Joe the Plumber’s credentials supporting the idea that McCain’s tax plan helps small businesses and Obama’s doesn’t is a little more suspect because Joe the Plumber’s identity is more suspect.

And every reason Powell gave for endorsing Obama reinforced one of Obama’s campaign messages.  Joe the Plumber wasn’t as clearly on message for McCain.

Politics aside, the general and the plumber are good examples of the strengths and weaknesses of third-party advocates.

The benefits of using third-party advocates is well known to PR professionals.  But they can be hard to keep on message — your message, at least — because they have own messages, their own identity and their own strengths and weaknesses.

So, use third-party advocates when you can.  But make sure they’ll support your message, not interfere with it.

That’s my two cents’ worth.  What’s yours?

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The Monday Morning Media Minute is now available as an eBook.  My eStore features five eBooks based on the Media Minute.  To check them out, visit my eStore and buy early and often.  The eBooks come as PDF files.  You don’t need special eBook software to read them.

Time to Lay Low

Sunday, October 12th, 2008

With politics and the financial mess getting wall-to-wall coverage, it seems like there isn’t much other news these days.

And that means it’s time to lay low for a while if you have a story that will get drowned out by them.

That doesn’t mean you can’t tell any other story, of course.  But it does mean you may be better off putting some stories on the shelf for a while — until there’s less competition.

The political news will die down after the election.  The financial mess?  That may take a little longer.

In the meantime, you may want to consider holding on to stories that can wait to be pitched.

That’s my two cents’ worth.  What’s yours?

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The Monday Morning Media Minute is now available as an eBook.  My eStore features five eBooks based on the Media Minute.  To check them out, visit my eStore and buy early and often.  The eBooks come as PDF files.  You don’t need special eBook software to read them.

Too Good to Emulate

Sunday, October 5th, 2008

Rosanne Gain of Colorado Springs sent me a link to a blog entry last week encouraging speakers not to emulate Barack Obama.  Not because he’s a bad speaker.  But because he’s good enough to get away with things the rest of us shouldn’t do.

“If Barack Obama is indeed elected President, he will turn out to be one of the most articulate Presidents ever,” says Blogger Jon Greer.

But, Greer notes: “Since he’s so articulate, he can get away with things other speakers can’t and shouldn’t try.”

That’s good advice when it comes to working with reporters, too.  Some people are better at pitching stories and doing interviews than others.  If you have a choice, pick the person who will do the best job of telling your story.  Sometimes that’s the CEO or the executive in charge of whatever your story is about.  But not always.

That’s my two cents’ worth.  What’s yours?

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The Monday Morning Media Minute is now available as an eBook.  My eStore features five eBooks based on the Media Minute.  To check them out, visit my eStore and buy early and often.  The eBooks come as PDF files.  You don’t need special eBook software to read them.